This privacy policy describes how and when I collect, use, and share your personal information when you buy an item from me, contact me, or use my services through Etsy.com or its related websites and services.

This privacy policy does not apply to the practices of third parties that are not owned or controlled by me, including Etsy and any of the external services that you access through Etsy. You can consult Etsy's privacy policy for more information about its privacy practices.


The information I collect:

In order for me to send you the order, I must have certain information that you have already authorized Etsy to provide me with: your name, email address, postal address, payment details and the details of the product you have requested. You can also provide me with other personal information (for a custom order, for example), if you contact me directly.


Why do I need your information and how do I use it?

I rely on certain legal bases to collect, use and share your information, including:

-If necessary to provide my services: to send your order, to resolve a conflict or to provide customer assistance.
-If it is necessary to comply with a legal obligation or court order or in relation to a judicial action, such as withholding information about your purchases if required by a tax law; Y
-If necessary for the purposes of my legitimate interests, if your rights or interests do not invalidate them, such as 1) providing and improving my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) Compliance with Etsy's Sellers Policy and Terms of Use I use your information as necessary to fulfill my obligations regarding Etsy's Sellers Policy and Terms of Use.



With whom and why do I share your information

Information about my clients is important to my business. I only share your personal information for very specific reasons and circumstances, such as:

-Etsy. I share information with Etsy when necessary to provide my services and comply with the obligations established by the Etsy sellers policy and conditions of use.

-Service providers. We work with certain trusted third parties to perform functions, such as transportation companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. These companies are Correos España and Metrópoli 4, you can consult their privacy policy for more information.


Compliance with the law. I may collect, use, retain and share your information if in good faith I believe it is reasonably necessary to: (a) respond to legal proceedings or requests from the government; (b) enforce my contracts, conditions and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical problems; or (d) protect the rights, property, and safety of my clients and others.


Data retention

I keep your personal information only for the time strictly necessary to provide you with my services and as described in the privacy policy. However, you may also need to retain this information to comply with my legal and regulatory obligations, to resolve conflicts and to enforce my contracts. In general, I keep your data for the following period: 1 year.

Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights are generally applicable, others apply only in specific cases. Below, I describe those rights:

-Access. You have the right to access and receive a copy of the personal information I have about you. To do this, contact me as indicated in the next point.

-Change, restrict, delete. You also have the right to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will generally delete your personal information if requested.

-Objections. You can object to (i) processing of your information according to my legitimate interests and (ii) sending you marketing messages after providing your express consent to receive them. In these cases, I will delete your personal information unless I have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.

-Complaints. If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the appropriate local data protection authority.

Contact

For the purposes of the EU data protection law, I, Montaña Ferrer, am responsible for your personal data. If you have questions, you can contact me at underthecnoc@mail.com.